If your Shark Ion battery is not charging, you’re not alone. This problem could happen to anyone. Fortunately, there are a few things you can do to try and fix the issue.
In this blog post, we will discuss some of the most common causes of battery charging problems, and we will offer some solutions that may help get your battery working again. We’ll also provide some tips on how to keep your battery in good condition so that it lasts longer and look at some frequently asked questions regarding your Shark Ion vacuum.
Let’s get started!
Table of Contents
What is a Shark Ion?
First off, let’s look at what the Shark Ion is. The Shark Ion is a battery-powered, cordless vacuum cleaner. This robot vacuum cleaner is manufactured by Sharkninja Operating LLC for household use.
It comes with a free 1-year limited warranty. It is designed to travel on both carpets and hard floors, and it has many helpful features. Some of the features include:
- Tri-Brush System – This Shark robot vacuum comes with a load of different types of brushes: side brushes, channel brushes, and a brush roll that works on many different surfaces. This system is designed to loosen, lift, and remove debris from all of your floors.
- Low Profile Design – The Shark Ion has a low profile design, which allows it to clean under furniture and tight spaces.
- SharkClean™ App – Another handy feature is their SharkClean™ app, which allows you to voice control the Shark Ion Robot to begin cleaning. It also has the ability to be activated by Google Assistant or Amazon Alexa.
- AI Sensing Technology – Lastly, the Shark Ion uses AI technology to sense its surroundings. This technology allows this handy robot vacuum to avoid obstacles and stairs.
Common Causes for the Shark Ion Battery Not Charging
Of course, sometimes you will discover the Shark Ion battery not charging as it should. This is a frustrating situation to come up against, especially when you have a busy day planned and don’t have time to do the vacuuming yourself.
There are several causes for why your Shark Ion battery might not be charging. Let’s do a little troubleshooting by looking at the causes below:
1. Dirty Battery Contacts
One of the most common causes of battery charging problems is dirt and debris. If your battery contacts are dirty, it can prevent the battery from getting back to the charger or even from establishing strong electrical connections if it does get there.
To clean your battery contacts, use a dry microfiber cloth or a brush. If you need to use water, use a damp cloth and then let the vacuum air dry.
2. Wall Outlet Issues
Another possibility for why you are having battery charging problems is the wall outlet. If you have your vacuum charger plugged into a faulty wall outlet, or if a breaker is tripped in that area of the house, then the outlet won’t supply the charging dock with the power it needs to charge a spent battery.
Try to plug your vacuum charger into a different outlet and see if that makes a difference.
3. Bad Battery
If neither of these solutions fixes the problem, it’s possible that there is something wrong with the battery itself. If this is the case, you may need to purchase a new battery. The Shark Ion uses a single lithium-ion battery.
You can purchase your battery from a number of different retail shops. However, be sure to check the warranty for your vacuum’s model number before doing so, as some warranties might cover battery replacement.
4. Damaged Charger
Another possibility for battery charging problems is that the charger itself is damaged or has defects. This can happen if you accidentally drop or bump the charger, or if it gets wet.
If you think this might be the case, tighten any loose screws, clean any grime, and look for any cracks or property damage that might be a present risk. Then check your vacuum’s manual for instructions on how to properly repair or replace the charger.
5. Unable to Return to Charger
In some cases, the Shark Ion battery might not be charging because it is having trouble returning to the charger. This can happen if there is a blockage in the path back to the charger, such as a floor lamp or fallen throw pillow, or if the battery is too low to return.
To fix this problem, make sure there is a clear path back to the charger and that nothing is blocking it. You should also try emptying the lint in the dust cup and making sure that it’s not full. If it still doesn’t move across the floor, gently tap it to move or pick it up to manually return it to the charger.
Also check that nothing is lodged in the vacuum, keeping it from moving, such as coins or pebbles.
6. The Vacuum Needs to be Reset
In some cases, the battery charging problems you are experiencing might be due to a problem with the vacuum itself. If this is the case, you may need to reset your vacuum.
To do this, turn your robot vacuum upside down. Locate the power switch and press it. Hold the power button in that position for 10 seconds in order to activate the manufacturer’s default settings. Additionally, you could remove the battery and then put it back in.
Once you have done this, turn your vacuum on, flip the device right side-up, and see if the problem has been fixed.
When to Contact Customer Service for More Help?
These are some of the most common reasons for your Shark Ion battery not to charge. However, sometimes you will try all of these methods and the battery still won’t recharge.
If you have tried all of these solutions and your battery still isn’t charging, it’s time to contact customer service for more help. They may be able to troubleshoot the problem further or provide you with a replacement battery or charger. Be sure to have your receipt with the model number and date of purchase available when talking with customer service about the vacuum’s serviceable parts.
Regular Maintenance of Your Shark Robot Vacuum
Of course, while there will always be normal wear on your vacuum over time, one of the best ways to prevent problems is to regularly maintain your unit.
- Emptying the dust canister after each use, cleaning or replacing filters as needed, keeping an eye out for any debris that might be blocking the vacuum’s path, and making any necessary repairs.
- Making sure that the battery is properly charged and that the charging dock is free of debris.
- Additionally, you should keep an eye out for any physical damage to the vacuum itself, such as cracks or tears in the body.
- Don’t allow your vacuum to suck up anything that could damage it, such as sharp objects like nails, toxic materials like ammonia, harmful liquids like paint thinner, or combustible materials like cigarette butts, gasoline, lighter fluid, or kerosene. Things like this can cause a risk of injury and compromise the proper functioning of your unit.
When should you care for your vacuum like this?
You should perform regular maintenance on your Shark Ion robot vacuum at least once a week. This will help ensure that your vacuum is able to function properly and that battery charging problems are less likely to occur.
Of course, if you notice any issues with your vacuum, be sure to address them as soon as possible. The sooner you take care of a problem, the less likely it is to cause major issues.
FAQs About Shark Vacuums
Now that we’ve looked at some of the most common causes of Shark Ion battery charging problems and offered some solutions, let’s look at some frequently asked questions related to this topic:
What is the Difference Between a Robot Vacuum and a Regular Vacuum?
The use of the appliance will differ depending on which kind it is. The main difference between a robot vacuum and a regular vacuum is that a robot vacuum is autonomous, meaning it can clean your floors without supervision – without you having to be there.
A regular vacuum, though, requires you to be present in order to operate it. They aren’t as compact or lightweight as robot vacuums, which makes them less convenient. However, regular vacuums have more power and come with accessories that robot vacuums don’t have, such as extension cords and hoses with nozzles.
What is the Best Way to Clean My Shark Ion Robot Vacuum?
The best way to clean your Shark Ion robot vacuum is to empty the dust cup after each use, clean or replace filters as needed, and keep an eye out for any debris that might be blocking the vacuum’s path.
In addition, you should make sure that the battery is properly charged and that the charging dock is free of debris. Additionally, you should keep an eye out for any physical damage to the vacuum itself, such as cracks or tears in the body.
There are a number of reasons why your Shark Ion battery might not be charging as it should. In most cases, the problem is easily fixable by cleaning the battery contacts or checking the wall outlet. However, if the problem persists, you may need to purchase a new battery or charger.
What other Shark vacuum questions do you have? Let us know in the comments below!